Orion HealthMate Get in touch
Care on demand · Free app

Trusted help for the parent you love.

Personal care, rides, groceries and more — booked in minutes. Every helper is background-checked.

Watch our 90-second video
A caregiver helping an older adult use the Orion HealthMate app at home
Background-checked helpers Vetted & insured Private & secure Free to download
One app, everything connected

Powerful features built in

The tools that make coordinating care simple.

Appointment booking
Report management
Health tracking
Schedule optimization
Improved patient care
Worker retention
Streamlines decisions
Information sharing
Document manager
Connectivity
Concierge
Compliance
Watch

See how it works in 90 seconds

A quick look at how Orion HealthMate connects your family with trusted help.

Services

Everything they need, in one app

Non-medical support, on your schedule.

Personal care & home help

Bathing, dressing, meals, light housekeeping and companionship.

Rides & errands

Transport to appointments, grocery runs, pharmacy pickups and deliveries.

Equipment & supplies

Durable medical equipment, household goods and everyday essentials.

12,000+Families helped
15+Types of help
3,000+Vetted helpers
~30 minAvg. response time

You may qualify for covered care

Many services can be paid for by insurance or other third parties. Download the free app to check what you qualify for.

An adult son helping his mother check her care options on the app
Reviews

Loved by families like yours

[Sample reviews — replace with real App Store / customer quotes before launch.]

★★★★★

"I live three hours from my mom. Now she gets her groceries and rides to the doctor, and I finally sleep at night."

SM
Sarah M.Daughter & caregiver
★★★★★

"Booking help took two minutes. The helper was kind, on time, and background-checked. Total peace of mind."

DR
David R.Son & caregiver
★★★★★

"Dad is stubborn about accepting help, but he loves his Orion helper. Honestly worth every penny."

LK
Linda K.Daughter & caregiver
Simple

How it works

Three simple steps.

Download the app

Free on the App Store and Google Play.

Choose the help you need

Pick the service, time and place that works.

A vetted helper arrives

Background-checked and ready to help.

FAQ

Questions caregivers ask

[Sample answers — confirm details before launch.]

How are helpers vetted?

Every helper completes identity verification and a background check before they can accept work. You can also see ratings and reviews from other families.

Are the helpers insured?

Yes — helpers on the platform are vetted and insured for the services they provide.

Does insurance cover the cost?

Many services may be paid for by insurance or other third parties. Download the free app to check what you qualify for.

How fast can I get help?

Often the same day. You choose the time and place, and a nearby helper is matched to your request.

What kinds of services can I book?

Non-medical support — personal care, transportation, groceries, pharmacy pickups, meal prep, companionship, light housekeeping, durable medical equipment and more.

Is this medical care?

No. Orion HealthMate provides non-medical support services that help your loved one live comfortably at home.

How much does it cost?

The app is free to download and you only pay for the services you request. Pricing is shown clearly before you book.

How do I pay?

Payment is handled securely in the app. If a service is covered by insurance or a third party, that is applied automatically where eligible.

Can I schedule regular, recurring help?

Yes — you can book one-time help or set up recurring visits that fit your loved one's routine.

What areas do you serve?

Coverage is expanding across the U.S. Download the app to see the helpers available near your loved one.

Can I manage care for my parent from another city?

Absolutely. You can select, schedule and manage everything from your phone or computer — even from far away.

Is my information private?

Yes. Your personal and health-related information is kept private and secure — see our Privacy Policy for details.

Get in touch

Have a question? Send us a message

Tell us what you need and our team will get back to you.

Get your parent the help they deserve

Download the free app to get started.

Download on the App Store Get it on Google Play Get in touch